Small Disadvantaged Business · SDB Certified · Chicago, IL

We turn platform
investments into
realized outcomes.

True West is the federal government's dedicated technology adoption partner — specializing in AI workforce enablement, organizational change management, and enterprise platform adoption.

Partner With Us View Capabilities
0%
Platform retention rate
across 7-year delivery record
0 yrs
Enterprise SaaS delivery
across 4 sectors
$0M+
Scope expansion generated
through adoption programs

Our Position

The adoption layer agencies are missing.

When agencies invest in Salesforce, ServiceNow, or AI platforms, the greatest risk to mission ROI isn't technical failure — it's workforce adoption failure. True West eliminates that risk by embedding change management from day one, not bolting it on at go-live.

Currently enabling 500–2,000 enterprise professionals to adopt AI-powered platforms — hands-on AI enablement as agencies face Presidential EO deployment mandates.
Adoption-first methodology
Change management embedded at project initiation — not at go-live. Consistently 95% retention across 200–5,000+ employee deployments.
Active AI specialist
Delivering AI workforce enablement right now — positioned to respond to 30 and 60-day Presidential AI deployment mandates immediately.
Outcomes, not activities
Every engagement scoped around measurable adoption targets — utilization rates, time-to-competency, support ticket reduction.
Small business agility
Direct principal engagement on every project. No account manager layers. Decisions in hours, not weeks.

What We Deliver

Core capabilities

Five integrated practice areas covering the full technology adoption lifecycle.

AI Workforce Enablement
Designing and delivering AI adoption programs that bridge Presidential deployment mandates and workforce readiness. Currently enabling 500–2,000 professionals on AI-powered platforms.
AI Literacy Training Prompt Engineering SOPs OMB M-25-22 AI Governance
Organizational Change Management
Adoption-first OCM across 200–5,000+ employee deployments. Proven 95% platform retention rate across 7 years of enterprise delivery.
Stakeholder Engagement Resistance Mitigation Go-Live Readiness Adoption Metrics
Platform Implementation & Enablement
End-to-end adoption across Salesforce, Workforce Optimization, Contact Center, and AI-powered SaaS — 200 to 5,000+ users per engagement.
Salesforce CRM ServiceNow ITSM FedRAMP Docs ATO Support
Training Design & Development
Enterprise training programs achieving 90%+ satisfaction scores across legal, energy, infrastructure, and technology sectors.
ILT / vILT eLearning Design AI Literacy Competency Assessment
Program & Stakeholder Management
15–30 concurrent enterprise programs managed simultaneously with C-suite program review facilitation across complex multi-stakeholder environments.
Executive Briefings Risk Management Tableau / Looker Agile PM
Target Agencies
Actively seeking subcontract partnerships with primes supporting:
VA HHS DHS SBA OPM DoD Civilian

Registrations & certifications

Fully registered in SAM.gov and certified as a Small Disadvantaged Business. Active pursuit of 8(a) certification and additional platform credentials.

SDB Certified
8(a) Pending
SAM.gov Active
CCSM Certified
AIGP In Progress
Salesforce Admin Pursuing
UEI
RCZUCN9D7Q16
CAGE Code
0QVA6
Primary NAICS
541512
Contract Vehicles
OASIS+ · CIO-SP4 · GSA MAS IT 70 · SEWP V

Get In Touch

Let's talk about your program.

True West is actively seeking subcontract partnerships with prime contractors supporting federal agency programs. Reach out directly — you'll speak with Ifeanyi, not an account manager.

Point of Contact
Ifeanyi Edemba — Founder & CEO
Email
info@yourtruewest.com
Location
Chicago, IL · Remote delivery nationwide
Send a message
We respond within one business day.